FAQ
Frequently asked questions about Yunmanzhu Homestay in Gongguan, Miaoli. Booking, check-in, facilities, nearby attractions, and getting here.
Frequently Asked Questions
Booking
Q: How do I book a room?
A: You can contact us to book by phone at +886-910-517-860 or on LINE (ID: @699nvkgl). We recommend booking early, especially for long holiday weekends.
Q: How much does a room cost?
A: On weekdays (Sunday to Thursday check-ins), the Climbing Fern quad room is NT$4,680, the Tree Fern quad room is NT$4,980, the Rabbit's Foot Fern six-person room is NT$6,680, and the whole-house rental is NT$16,000. Prices are higher on weekends and during Lunar New Year. See the Rooms page for full prices for every room.
Q: Do I need to pay a deposit?
A: When you book directly with us, a 50% deposit is required and the remaining balance is paid at check-in. A deposit is not required for bookings made on Booking.com. For details, see the Booking Information page.
Q: Can I cancel my booking?
A: Yes, but a cancellation fee applies depending on when you cancel. Cancellations made 14 or more days before check-in are free of charge. For details, see the refund policy on the Booking Information page.
Check-in
Q: What are the check-in and check-out times?
A: Check-in is from 15:00 to 20:00, and check-out is from 09:00 to 11:00.
Q: Is breakfast included?
A: Yes, we serve a vegetarian breakfast from 07:30 to 09:00.
Q: Can I add an extra bed?
A: Yes. The Tree Fern quad room can take extra beds for up to 6 guests, the Climbing Fern room up to 5 guests, and the Rabbit's Foot Fern six-person room up to 7 guests. An extra bed costs NT$800 on weekdays and weekends and NT$1,000 during Lunar New Year.
Facilities
Q: Is there parking?
A: Yes, we have free parking for guests.
Q: Is there Wi-Fi?
A: Yes, free Wi-Fi is available throughout the homestay. Network name: CHT1687, password: 037225751.
Q: Can I smoke?
A: No. The entire homestay is non-smoking. Thank you for your understanding.
Q: Are there laundry facilities?
A: Yes, a washer and dryer are available for guests.
Experiences
Q: Do you offer tea and floral art experiences?
A: Yes. Our hosts are a professional tea master and a floral art teacher, and they offer tea and floral art experiences. Advance booking is required.
Q: How do I book the moss ball workshop?
A: Please contact us when you book or before your stay to reserve the moss ball (kokedama) workshop or the succulent arrangement workshop.
Nearby Attractions
Q: What is there to see nearby?
A: There are many well-known attractions near the homestay, including:
- Miaoli Specialty Products Museum (0.6 km)
- Longteng Bridge Ruins (15 km)
- Shengxing Station (15.5 km)
- Tongluo Sky Trail (8.5 km)
- Hakka Grand Courtyard (9.6 km)
Q: How do I get to Longteng Bridge Ruins and Shengxing Station?
A: Both are about a 15 to 20 minute drive from the homestay and are among the most popular attractions in Miaoli.
Getting Here
Q: Where is the homestay?
A: Yunmanzhu Homestay is at No. 262-5, Neighborhood 8, Fuxing Village, Gongguan Township, Miaoli County, Taiwan (苗栗縣公館鄉福星村8鄰福星262之5號), about 0.6 km from the Miaoli Specialty Products Museum and 6.4 km from Tongluo Train Station.
Q: Which train station is closest?
A: The closest train station is Tongluo Train Station (6.4 km). A taxi from the station takes about 15 minutes and costs about NT$200–300.
Q: Can I get there by public transport?
A: Yes. Take a bus toward Dahu or Shitan, get off at the Fuquan stop or the Miaoli Specialty Products Museum stop, and walk about 5 to 10 minutes.
Q: How do I get there from the high-speed rail station?
A: From THSR Miaoli Station, take bus 101B to the Miaoli Specialty Products Museum stop, then walk about 10 minutes to the homestay.
Other Questions
Q: Is the homestay suitable for children?
A: Absolutely! We are a family-friendly homestay. We provide a baby cot (please let us know in advance), toys for children, and a reading corner. All rooms are on the ground floor, so there are no stairs to deal with.
Q: Do the hosts speak English?
A: We mainly communicate in Chinese. We use a translation app for English and are not fluent.
Q: Can I bring my pet?
A: We are sorry, but to keep the stay pleasant for all guests, we do not accept pets.
Q: What does the whole-house rental include?
A: The whole-house plan includes all three rooms (Climbing Fern, Tree Fern, and Rabbit's Foot Fern) and every shared space. It sleeps 14 guests as standard and up to 20 with extra beds, ideal for big family gatherings or group activities.